What is Finch Q?

Finch Q introduces a brand new category of mobile apps. It is a health and wellness application specifically designed for the Apple Watch that monitors your health and provides insights and warnings to enhance your health and well-being. It accomplishes most of it by utilizing objective data acquired by your Apple Watch.

What does Finch Q do?

Finch Q utilizes the Apple Watch capabilities to MAKE ASSUMPTIONS OF HEALTH RELATED DATA, including physiological markers and motion metrics, offering comprehensive health insights, fall prevention, and collaboration with healthcare specialists.

Why should I use Finch Q(is Finch Q for me)?

Finch Q is created to empower you at any age if you wish to improve your well-being, receive timely health guidance, prevent falls, collaborate with healthcare professionals, or keep your loved ones informed (if you so choose).

Can Finch Q replace my Fall Alert?

Yes. Not only Finch Q can detect falls and alert your Personal Team, but the Apple Watch itself detects falls and calls emergency services, beyond that, Finch Q can make assumptions about future Fall Risks and a multitude of other health-related cases, offering a broader range of health monitoring and support capabilities much beyond fall detection.

While both Finch Q and various fall alerts can detect falls, Finch Q provides comprehensive health information, early warnings, and the ability to collaborate with healthcare providers and other support teams.

Do I need an Apple Watch to use Finch Q? Is Finch Q exclusively available on the Apple Watch?

Yes. Finch Q is exclusively available for the Apple Watch.

Which Apple Watch series is most suitable for Finch Q?

Finch Q works with various Apple Watch series, provided they can stay up-to-date with the latest WatchOS updates (Apple Watch updates). What this means is that if your Apple Watch still gets updates, you can use Finch with it.

Can I have an Apple Watch to use Finch Q if I don’t own an iPhone?

Yes, provided one of your family members with an iPhone can set up an Apple Watch for you.

How many family members can I add to a Finch Q Family subscription?

With the Finch Q Family subscription, you can share access to Finch Q Premium with up to five other family members (totaling 6), making it convenient for everyone in your family to benefit from its features and collaborate on well-being and health management with substantial cost savings.

What if I have more than one Apple Watch?

If you have more than one watch, as long as Finch Q has been installed in each watch, Finch will work seamlessly throughout, and be up-to-date on whichever Apple Watch you are wearing.

How much does the Finch Q app cost?

The Finch Q app is FREE.

It offers in-app purchases as subscriptions for additional features and benefits such as in Finch Q Premium and Finch Q Family.

What does it mean to upgrade to Finch Q in-app purchase?

Upgrading to Finch Q In-app purchase refers to acquiring either a Premium or a Family subscription within the Finch Q app. These subscriptions unlock additional benefits and features that provide users with a more comprehensive understanding of their health, reporting, and enhanced collaboration tools with healthcare professionals and family members, offering a proactive approach to their health and well-being.

Is Finch Q intended for medical diagnosis?

Finch Q is not intended for medical diagnosis, but it can provide valuable insight to your healthcare providers and you.

How does Finch Q deal with my privacy?

Finch Q takes your privacy very seriously.

It is fully built within the Apple platform to ensure the utmost protection of your personal information.

All your health data is securely stored within your own private cloud, giving you full control over your data and peace of mind regarding your privacy.

Who built FInch Q? Is Finch Q part of Apple?

Finch Q is developed and maintained by its own team and is not part of Apple.

Do I need to sign a contract when subscribing to Finch Q?

Never.

There are no contracts when subscribing to Finch Q Premium or Finch Q Family.

Finch Q promises a hassle-free experience: With a simple tap of a button within the app, you can subscribe and unsubscribe at will.

How do I install Finch Q on my Apple Watch?

Finch Q gets downloaded to your Apple Watch like any other app.

It can only be installed on your Apple Watch by visiting the Apple Watch App Store, and it is FREE to install and use.

Why does Finch Q request to access my Contacts?

Finch Q requests access to your contacts to enable you to create teams within the app.

These teams are optional, but they facilitate collaboration with your healthcare providers, your loved ones, and others.

Why does Finch Q need access to my Health Data?

Finch Q requires access to your Health data to calculate your Finch Score, generate health reports, provide you with essential health information, and make forecasts and other assumptions about your health and well-being.

Without access to your Health data, Finch Q will not be able to function.

How do I install Finch Q on my Apple Watch?

Finch Q gets downloaded to your Apple Watch like any other app.

It can only be installed on your Apple Watch by visiting the Apple Watch App Store, and it is FREE to install and use.

Why does Finch Q require I share my Location?

Finch Q asks to access your location to keep you safe. If you ever need assistance, sharing your location helps ensure that Finch can inform First Responders promptly and accurately of your location.

How long can I enjoy all Finch Q features for FREE before I am required to subscribe?

You can enjoy all Finch Q features for FREE for 30 days. After this trial period, if you choose not to subscribe, you can continue to use the app, which will retain basic features.

What is the Finch Q score?

Think of the Finch Score as your personal health and well-being “credit score”. It's like a health report card that gives you a quick snapshot of your overall health.

Finch Q utilizes the Finch Score to communicate with you at a glance.

Is the Finch Score the only way Finch Q communicates with me?

No. The Finch Score is just a simple, intuitive to have a glance at how you are doing. Like a “health credit score”. Finch Q will communicate further information to you via Notifications, and on-demand via the “At-A-Glance” button in Settings.

How is the Finch Q score calculated?

Finch Score compares your current state of health and well-being to your past, adjusted for age and gender. Finch Score is a simple numerical value between 0 and 100, similar to a credit score or a school grade.

What should I do if my Finch Q score decreases? Is that a cause for concern?

Small fluctuations in the Finch Score are normal and expected. A drastic decrease, however, may indicate significant changes that can affect your health and well-being.

Finch Q will digest and detail the cause data for you in ways you can understand, and it may suggest a course of action when applicable or necessary.

What is a Finch Q Team?

A Finch Q Team is a feature within the Finch app that allows you to create and customize groups of individuals, such as family members, friends, healthcare providers, or fitness teams, with whom you can securely share information and collaborate.

Teams serve various purposes and receive different information.

You may choose to create teams or not, and who you recruit for each team.

Finch Q Teams are designed to foster communication, provide valuable insights, and support collaboration.

How many Finch Q Teams can I create?

You can create four different Finch Q Teams at this time, each serving a specific purpose.

What different types of Finch Q Teams can I build?

Doctor Team for your healthcare providers.

Finch Score Team for sharing your Finch Score only.

Fitness Team to share your fitness achievements.

Personal Team for anyone you would like to be equally informed by Finch as you are.

How can I use the Finch Q Teams feature to improve my health and well-being?

Finch Q Teams facilitate communication, provide valuable insights, and enable collaboration with healthcare professionals and support networks to help you achieve your health and well-being goals.

Finch Q Teams are designed to assist you on your journey to better health and are helpful in keeping self-accountability.

What is the Finch Q Doctor’s Report?

It is a specialized report generated by Finch Q for various health specialties. These reports contain valuable data useful to your healthcare professionals in caring for you.

What is the Finch Q Fitness Report?

It is a report generated by Finch Q quantifying various fitness values. This report graphically depicts fitness values you can easily share with your fitness partners.

How can Finch Q help manage Congestive Heart Failure (CHF)?

Finch Q is a health and wellness app designed for the Apple Watch that aids in managing CHF by leveraging technology. It facilitates daily weight logging, alerts users and their designated teams about concerning changes, and compiles data into easy-to-read reports for healthcare providers.

How does Finch Q log daily weights for CHF management?

Finch Q connects with smart scales that you can link through Apple Health to automatically log daily weights directly into the app. For users without a smart scale, Finch Q offers a manual entry feature, ensuring that daily weight monitoring is seamless and integrated into the user's health management routine. Tap on the Stats view button (bottom left corner) and toggle “Manual logging” ON.

Why is daily weight monitoring important for CHF?

For individuals with CHF, monitoring weight daily is crucial as it helps detect fluid retention early. Sudden weight gain can indicate worsening heart failure or the need for adjustments in treatment, making early intervention possible.

How does Finch Q alert users and their teams about concerning weight changes?

Finch Q analyzes the logged weight data and uses predefined thresholds to identify concerning changes. If a user's weight fluctuates beyond these set limits, Finch Q sends alerts to the user and text messages to their privately created teams (the Personal team), which can include family members and caregivers, ensuring prompt attention and action.

Can Finch Q replace regular check-ups with healthcare providers?

While Finch Q is a powerful tool for managing CHF and many other chronic or degenerative conditions, it does not replace the expertise and personalized care provided by healthcare professionals. Finch Q should be used as a complement to regular check-ups and consultations, enhancing the management of these conditions but not substituting professional medical advice.

Is Finch Q easy to use for people who are not tech-savvy?

Yes, Finch Q is designed to be user-friendly and accessible for people of all tech skill levels. The app guides users through the setup process, and its interface is intuitive, making daily health management straightforward and stress-free.

Do I need to create an account to use Finch Q?

No, Finch Q does not require you to create an account. You can start using the app immediately after installation, subject to giving necessary permissions.

Is Finch Q a medical device?

No, Finch Q is not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional for any medical advice.

What should I do if I believe my data or rights are being infringed upon by another user?

If you believe your rights are being infringed, please contact us at jack@iwantfinch.com. We take user rights very seriously and will address your concerns promptly.

How can I terminate my use of Finch Q?

To stop using Finch Q, simply delete the app from your device. This will effectively terminate your use of the app.

What happens if Finch Q updates its Terms of Service?

Tightwire, Inc. may update the Terms from time to time. We will notify you of any significant changes through the app or via email. Continued use of Finch Q after these changes will constitute your acceptance of the new Terms.

How does Finch Q handle dispute resolution?

Disputes arising under the Terms are to be resolved through arbitration in accordance with the rules of the American Arbitration Association, except as stated in the Terms for specific exceptions like small claims court actions.

Are there any specific actions prohibited when using Finch Q?

Yes, users are prohibited from using Finch Q for any illegal activities, infringing on others’ intellectual property, or disrupting the app’s operations. Please refer to the full Terms of Service for a detailed list of prohibited actions.

Can I use Finch Q for commercial purposes?

No, Finch Q is intended for personal, non-commercial use only. If you wish to use it for commercial purposes, you must obtain prior written consent from Tightwire, Inc.

How is Finch Q beneficial to children of elder parents who live out-of-town/out-of-state?

Finch Q offers several features that make it incredibly beneficial for children who live far away from their aging parents:

1. Real-Time Health Monitoring: Finch Q continuously tracks various health metrics using the Apple Watch, providing real-time updates on your parent’s well-being. This means you can stay informed about their health status without needing constant check-ins.

2. Fall Detection Alerts: One of the major concerns for elderly parents is the risk of falls. Finch Q sends immediate alerts to designated contacts (the Personal Team). This ensures you are promptly informed if an emergency arises.

3. Comprehensive Health Reports: Finch Q generates detailed health reports that can be shared with healthcare providers. These reports include insights from daily health data, helping to identify potential issues early! You can review these reports to stay updated on your parent's health trends and collaborate with their healthcare team as needed.

4. Privacy and Control: Your parents maintain full control over their health data, which is securely stored in their private iCloud. This means they can choose what information to share and with whom, ensuring their privacy is protected while still keeping you informed.

5. Ease of Use: The app is designed to be user-friendly, making it easy for your parents to navigate and for you to receive updates. The interface allows for quick access to health summaries and alerts, helping you stay connected with minimal effort.

6. Team Collaboration: Finch Q allows your parents to create teams within the app, including family members, healthcare providers, and friends. This feature facilitates better communication and coordination, ensuring everyone involved in their care is up-to-date and can collaborate effectively.

Overall, Finch Q acts as a comprehensive health assistant on your parent’s wrist, providing peace of mind for both them and you, no matter the distance.

Can Finch Q help manage chronic conditions other than fall risk?

Yes, Finch Q is designed to assist with the management of various chronic conditions. Monitoring daily health metrics and generating detailed reports, it helps in managing conditions like Congestive Heart Failure (CHF), diabetes, and hypertension by providing timely alerts and insights that can be shared with healthcare providers.

How does Finch Q integrate with other health apps and devices?

Finch Q integrates seamlessly with the Apple Health app, allowing it to pull data from other health devices and apps that sync with Apple Health. This ensures a comprehensive view of your health data in one place, enhancing the app's ability to provide accurate health insights and forecasts.

What should I do if my Finch Q app is not functioning properly?

If you encounter issues with Finch Q, you can visit the Finch Q support page. For more personalized assistance, contact our customer support team via email HERE.

How often should my Apple Watch be charged to ensure Finch Q works effectively?

To ensure Finch Q works effectively, it is recommended to charge your Apple Watch daily. Regular charging ensures that the watch's sensors and communication features are always operational, providing continuous health monitoring and alert capabilities.

Finch Q can only help you when you are wearing your Apple Watch: We strongly recommend you always have plenty of charge, therefore, an ideal schedule is one you charge the Apple Watch right before bed for 20-30 min, sleep wearing the Apple Watch, charge once again in the morning for 20-30 min before starting your day. This should ensure you always have Finch Q on your wrist and plenty of battery to go safely about your day.

Can Finch Q be used by individuals who are not tech-savvy?

Yes, Finch Q is designed with a user-friendly interface that is easy to navigate, making it accessible for individuals who are not tech-savvy. The app includes clear instructions and simple controls to help users get the most out of its features. Set it and forget it. Once set properly, Finch Q keeps on working for you even if you never visit the app again.

What types of notifications does Finch Q send, and how can I manage them?

Finch Q sends various types of notifications, including health alerts, fall detection alerts, and health summary updates. Users receive notifications, Team Members receive text messages.

How does Finch Q assist healthcare providers in caring for you?

Finch Q generates detailed health reports that can be shared with your healthcare providers. These reports include data on mobility, heart rate, and other health metrics, helping providers make informed decisions about care plans and interventions. The app also facilitates communication between patients, caregivers, and providers, enhancing collaborative care.

What should I do if I receive a low Finch Score?

A low Finch Score may indicate potential health issues or changes. If you receive a low score, Finch Q will present you with a notification detailing the issues at hand. Review the detailed health data and insights provided. You should print a report and discuss it with your healthcare provider.

Absolutely, let's continue with additional frequently asked questions for Finch Q:

How does Finch Q handle emergencies?

In emergencies, Finch Q can detect falls and send alerts to your designated contacts (Personal Team). The app uses the Apple Watch’s built-in features to ensure prompt assistance, providing your location and notifying your personal support team.

Can Finch Q be used internationally?

Yes, Finch Q can be used internationally as long as your Apple Watch is connected to a network. However, emergency services and certain features may vary depending on the country. Always check local regulations and availability before relying on these features abroad.

How does Finch Q support well-being?

Finch Q tracks important health metrics and provides insights into your overall health, which can impact your well-being. By monitoring these factors and offering personalized recommendations, Finch Q helps support a holistic approach to health, including wellness.

Can Finch Q be used by individuals with limited mobility?

Yes, Finch Q is designed to assist individuals with varying levels of mobility. The app tracks important health metrics and provides alerts and insights that can help users and their caregivers manage health conditions effectively, regardless of mobility limitations.

What measures does Finch Q take to ensure data accuracy?

Finch Q uses advanced algorithms and the Apple Watch’s precise sensors to collect and analyze health data. Regular software updates and continuous monitoring ensure the data remains accurate and reliable, helping users make informed decisions about their health.

How does Finch Q compare to other health monitoring apps?

Finch Q offers a unique combination of real-time health monitoring, predictive analytics, and alert features, all integrated into the Apple Watch. Its focus on privacy, detailed health reports, and team collaboration sets it apart from other health monitoring apps.

How do I cancel my Finch Q subscription?

You can cancel your Finch Q subscription anytime through the app’s settings or the Apple App Store: Navigate to your subscriptions, select Finch Q, and choose the cancel option. Your subscription will remain active until the end of the current billing period.

How often is the Finch Q app updated?

Finch Q is regularly updated to ensure compatibility with the latest Apple Watch and iOS versions, as well as to introduce new features and improvements. Users are encouraged to keep the app up-to-date to benefit from the latest enhancements and security updates.

Can Finch Q be used for fitness tracking?

Yes, Finch Q includes features that track your daily activity, such as steps taken, distance walked, and calories burned. It provides insights into your fitness levels.

What are the benefits of upgrading to Finch Q Premium?

Finch Q Premium offers additional features such as advanced health analytics, personalized health recommendations, and the ability to create multiple teams for better collaboration. It also provides more detailed reports and insights that can be shared with healthcare providers.

How can I provide feedback or suggest improvements for Finch Q?

We value user feedback and suggestions. You can provide feedback by contacting our customer support team HERE. Your input helps us improve the app and add features that enhance user experience.

Can I use Finch Q without sharing my health data with anyone?

Yes, you have full control over your health data and can choose not to share it with anyone. Finch Q respects your privacy and ensures that your data is securely stored in your private iCloud.

How does Finch Q handle updates and new features?

Finch Q regularly releases updates to improve functionality and add new features. Users are encouraged to keep the app up-to-date to benefit from the latest improvements and ensure compatibility with the newest versions of WatchOS.

What happens if my Finch Q subscription expires?

Subscriptions are auto-renewable. If you cancel your Finch Q subscription, you can continue using the basic features of the app for FREE. However, you will lose access to the premium features and benefits until you renew your subscription.

Why is it important to allow permissions for health data, location, access to contacts, and fall data in Finch Q?

Allowing permissions for various types of data in Finch Q is crucial for the app to function effectively and provide comprehensive health monitoring and support:

Health Data: Granting access to your health data allows Finch Q to monitor key health metrics such as heart rate, activity levels, and much more. This data is essential for calculating your Finch Score, generating health reports, and providing personalized health insights and recommendations. Without access to this information, Finch Q cannot deliver accurate and meaningful health analysis.

Location: Allowing location access enables Finch Q to provide accurate fall detection and emergency alerts. In the event of a fall, knowing your precise location allows the app to inform your designated contacts (Personal Team) quickly and accurately, ensuring you receive prompt assistance from them.

Contacts: Granting access to your contacts is necessary for creating and managing your Finch Q Teams. These teams consist of family members, healthcare providers, and other support individuals who can collaborate on your health and well-being. Access to contacts ensures seamless communication and coordination within these teams, enhancing your support network.

Fall Data: Access to fall data is critical for Finch Q’s fall awareness and prevention features. By analyzing fall incidents and patterns, the app can provide early warnings and recommendations to reduce the risk of future falls. This data also helps generate detailed reports that can be shared with healthcare providers for better care management.

Other Permissions: Finch Q may request additional permissions to access sensors and features on your Apple Watch and iPhone, such as motion sensors and notifications. These permissions are necessary to ensure the app operates smoothly, providing timely prompts and alerts to keep you informed and safe.

By allowing these permissions, you enable Finch Q to utilize its full range of features, offering you comprehensive health monitoring, early warnings, and enhanced support from your personal and professional care network. Your privacy and data security are of utmost importance, and Finch Q ensures all your information is securely stored and managed, giving you peace of mind while benefiting from its advanced capabilities.